Terms of sale
Effective as of 17/12/2023
ARTICLE 1 - Scope of application
These General Terms and Conditions of Sale (known as "GTC") apply, without restriction or reservation, to all sales concluded by the Seller with non-professional buyers ("Customers or the Customer"), wishing to acquire the products offered for sale ("Products") by the Seller on the website www.resellerspace.fr. The Products offered for sale on the site are as follows:
Beauty, perfumes & cosmetics
The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website www.resellerspace.fr, which the customer is required to read before ordering.
The choice and purchase of a Product are the sole responsibility of the Customer.
The Product offers are understood to be within the limit of available stocks, as specified when placing the order.
These T&Cs are accessible at any time on the website www.resellerspace.fr and will prevail over any other document.
The Customer declares to have read these T&Cs and to have accepted them by checking the box provided for this purpose before implementing the online ordering procedure on the website www.resellerspace.fr.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.
The Seller's contact details are as follows:
GF-TECHNOLOGIES.COM, SARL
Share capital of 15,000 euros
Registered with the RCS of SAINTES, under number 514658707
33 LE BREUIL - 17150 SAINT MARTIAL DE MIRAMBEAU
Email: info@resellerspace.fr
Telephone: 0546709466
Intra-Community VAT number FR70514658707
The Products presented on the website www.resellerspace.fr are offered for sale for the following territories:
European Union and rest of the world
In the event of an order to a country other than mainland France, the Customer is the importer of the Product(s) concerned.
For all Products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice.
Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility of the Customer and are the sole responsibility of the Customer.
ARTICLE 2 - Prices
The Products are supplied at the current prices listed on the website www.resellerspace.fr, when the order is registered by the Seller.
The prices are expressed in Euros, excluding and including VAT.
The prices take into account any reductions that may be granted by the Seller on the website www.resellerspace.fr.
These prices are firm and cannot be revised during their period of validity, but the Seller reserves the right, outside the period of validity, to modify the prices at any time.
The prices do not include processing, shipping, transport and delivery costs, which are invoiced in addition, under the conditions indicated on the website and calculated prior to placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is drawn up by the Seller and given to the Customer upon delivery of the Products ordered.
ARTICLE 3 – Orders
It is up to the Customer to select on the website www.belladiscount.fr the Products that he wishes to order, according to the following terms:
_______________.
The Product offers are valid as long as they are visible on the website, within the limit of available stocks.
The sale will only be considered valid after full payment of the price. It is up to the Customer to check the accuracy of the order and to immediately report any errors.
Any order placed on the website www.resellerspace.fr constitutes the formation of a contract concluded remotely between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the website.
Any cancellation of the order by the Customer will only be possible before delivery of the Products (regardless of the provisions relating to the application or not of the legal right of withdrawal).
ARTICLE 3 Bis - Customer area - Account
In order to place an order, the Customer is invited to create an account (personal space).
To do this, he must register by completing the form that will be offered to him at the time of his order and undertakes to provide sincere and accurate information concerning his civil status and contact details, in particular his email address.
The Customer is responsible for updating the information provided. He is informed that he can modify it by logging into his account.
To access his personal space and order history, the Customer must identify himself using his username and password which will be communicated to him after his registration and which are strictly personal. As such, the Customer is prohibited from disclosing it. Otherwise, he will remain solely responsible for the use that will be made of it.
The Customer may also request to unsubscribe by going to the dedicated page on his personal space or by sending an email to: info@resellerspace.fr. This will be effective within a reasonable time.
In the event of non-compliance with the general conditions of sale and/or use, the site www.resellerspace.fr will have the possibility of suspending or even closing a customer's account after formal notice sent electronically and remaining without effect.
Any deletion of an account, whatever the reason, results in the pure and simple deletion of all personal information of the Customer.
Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of the Seller.
The creation of the account entails the acceptance of these general conditions of sale.
ARTICLE 4 - Payment terms
The price is paid by secure payment, according to the following terms:
· payment by credit card
· or payment by bank transfer to the Seller's bank account (the details of which are communicated to the Customer when placing the order)
The price is payable in cash by the Customer, in full on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider involved in banking transactions carried out on the website www.resellerspace.fr.
Payments made by the Customer will only be considered final after the Seller has actually collected the amounts due.
The Seller will not be required to deliver the Products ordered by the Customer if the latter does not pay the price in full under the conditions indicated above.
ARTICLE 5 - Deliveries
The Products ordered by the Customer will be delivered in mainland France or in the following zone(s):
European Union and the rest of the world.
Delivery times after dispatch vary depending on the destination to the address indicated by the Customer when ordering on the site:
Shipping zones
Colissimo, Chronopost, GLS, DPD
Delivery times after dispatch vary depending on the destination.
France
Warehouse France: 2 to 4 working days (excluding weekends and public holidays)
Warehouse EU: 7 to 10 working days (excluding weekends and public holidays)
Free Shipping in Metropolitan France
(The minimum purchase amount is €400 excluding VAT on Resellerspace.fr)
EU (European Union)
Warehouse France: 2 to 4 working days (excluding weekends and public holidays)
Warehouse EU: 7 to 10 working days (excluding weekends and public holidays)
Free Shipping in European Union countries
(The minimum purchase amount is €400 excluding VAT on Resellerspace.fr)
International (outside EU)
Warehouse France: 4 to 7 working days (excluding weekends and public holidays)
Warehouse EU: 7 to 14 working days (excluding weekends and public holidays)
Fixed shipping fee of €79 for perfumes and cosmetics
(The minimum purchase amount is €400 excluding VAT on Resellerspace.fr)
VERY IMPORTANT : Customs fees are to be expected in addition to the amount of your purchases in all countries outside the European Union, and these fees remain the responsibility of the customer at the rates applicable in the country of delivery.
Delivery is constituted by the transfer to the Customer of physical possession or control of the Product. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the time limits specified above.
If the Products ordered have not been delivered within 8 working days after the indicative delivery date, for any reason other than force majeure or the actions of the Customer, the sale may be terminated at the written request of the Customer under the conditions set out in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or deduction.
Deliveries are made by an independent carrier, to the address specified by the Customer when ordering and which the carrier can easily access.
When the Customer has himself taken charge of using a carrier that he himself chooses, delivery is deemed to have been made upon delivery of the Products ordered by the Seller to the carrier who has accepted them without reservations. The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no warranty recourse against the Seller in the event of failure to deliver the goods transported.
In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the related costs will be subject to additional specific invoicing, on a quote previously accepted in writing by the Customer.
The Customer is required to check the condition of the products delivered. He has a period of 30 days, Maximum period for the return period from delivery to make complaints by info@resellerspace.fr, accompanied by all supporting documents relating thereto (photos in particular). After this period and in the absence of having complied with these formalities, the Products will be deemed compliant and free from any apparent defect and no complaint may be validly accepted by the Seller.
The Seller will refund or replace as soon as possible and at its own expense, the Products delivered whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the Consumer Code and those provided for in these General Terms and Conditions.
The transfer of the risks of loss and deterioration relating thereto will only be carried out when the Customer physically takes possession of the Products. The Products therefore travel at the Seller's risk, except when the Customer has chosen the carrier himself. As such, the risks are transferred at the time of delivery of the goods to the carrier.
ARTICLE 6 - Transfer of ownership
The transfer of ownership of the Products from the Seller to the Customer will only take place after full payment of the price by the latter, regardless of the date of delivery of said Products.
ARTICLE 7 - Right of withdrawal
According to the terms of article L221-18 of the Consumer Code "For contracts providing for the regular delivery of goods during a defined period, the period runs from the receipt of the first good."
The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the site or any other declaration, free of ambiguity, expressing the desire to withdraw and in particular by postal mail addressed to the Seller at the postal or email address indicated in ARTICLE 1 of the T&Cs.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing their remarketing in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete Products are not taken back.
Please note that returned products must not have been worn, used or washed.
Parts whose label has been detached and are in poor condition will not be eligible for return.
Resellers Space reserves the right to refuse any return that does not meet these conditions.
The return costs will be borne by the Customer.
The exchange (subject to availability) or refund will be made within 14 days of receipt by the Seller of the Products returned by the Customer under the conditions set out in this article.
ARTICLE 8 - Seller's Liability - Guarantees
The Products supplied by the Seller benefit from:
· the legal guarantee of conformity, for defective, damaged or damaged Products or those not corresponding to the order,
· the legal guarantee against hidden defects arising from a material, design or manufacturing defect affecting the products delivered and making them unfit for use,
Provisions relating to legal guarantees
Article L217-4 of the Consumer Code
"The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been placed at his expense by the contract or has been carried out under his responsibility. »
Article L217-5 of the Consumer Code
“The good conforms to the contract:
1° If it is suitable for the use usually expected of a similar good and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.”
Article L217-12 of the Consumer Code
“The action resulting from the lack of conformity is prescribed by two years from the delivery of the good.”
Article 1641 of the Civil Code.
"The seller is bound by the guarantee for hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid a lower price for it, if he had known of them."
Article 1648, paragraph 1 of the Civil Code
"The action resulting from latent defects must be brought by the purchaser within two years of the discovery of the defect."
Article L217-16 of the Consumer Code.
"When the buyer asks the seller, during the course of the commercial guarantee granted to him upon the acquisition or repair of a movable good, for a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the request for intervention by the buyer or from the provision for repair of the item in question, if this provision is subsequent to the request for intervention. "
In order to assert his rights, the Customer must inform the Seller, in writing (email or letter), of the non-conformity of the Products or the existence of hidden defects from the time of their discovery.
The Seller will refund, replace or have repaired the Products or parts under warranty deemed non-compliant or defective.
The shipping costs will be refunded on the basis of the invoiced rate and the return costs will be refunded upon presentation of supporting documents.
Refunds, replacements or repairs of Products deemed non-compliant or defective will be made as soon as possible and at the latest within 14 days following the Seller's discovery of the lack of conformity or hidden defect. This refund may be made by bank transfer or check.
The Seller shall not be held liable in the following cases:
· non-compliance with the legislation of the country in which the products are delivered, which it is the Customer's responsibility to check,
· in the event of improper use, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear of the Product, accident or force majeure.
· The photographs and graphics presented on the site are not contractual and shall not engage the Seller's liability.
The Seller's warranty is, in any event, limited to the replacement or reimbursement of Products that are non-compliant or affected by a defect.
ARTICLE 9 - Personal data
The Customer is informed that the collection of his personal data is necessary for the sale of the Products by the Seller as well as their transmission to third parties for the purpose of delivery of the Products. This personal data is collected only for the execution of the sales contract.
9.1 Collection of personal data
The personal data collected on the site www.belladiscount.fr are as follows:
Opening an account
When creating the Customer/user account:
First name, last name, postal address, telephone number and email address.
Payment
As part of the payment for the Products offered on the site www.resellerspace.fr, it records financial data relating to the Customer/user's bank account or credit card.
9.2 Recipients of personal data
Personal data is used by the Seller and its co-contractors for the execution of the contract and to ensure the effectiveness of the sale and delivery of the Products.
The category(ies) of co-contractor(s) is (are):
· Transport service providers
· Payment institution service providers
9.3 Data controller
The data controller is the Seller, within the meaning of the Data Protection Act and as of May 25, 2018, Regulation 2016/679 on the protection of personal data.
9.4 limitation of processing
Unless the Customer expressly agrees, their personal data is not used for advertising or marketing purposes.
9.5 Data retention period
The Seller will retain the data thus collected for a period of 5 years, covering the limitation period of the applicable contractual civil liability.
9.6 Security and confidentiality
The Seller implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.
9.7 Implementation of the rights of Customers and users
In application of the regulations applicable to personal data, Customers and users of the site www.resellerspace.fr have the following rights:
· They can update or delete data concerning them in the following manner:
By logging into their account.
· They can delete their account by writing to the email address indicated in Article 9.3 "Data Controller"
· They can exercise their right of access to know the personal data concerning them by writing to the address indicated in Article 9.3 "Data Controller"
· If the personal data held by the Seller is inaccurate, they can request the updating of the information by writing to the address indicated in Article 9.3 "Data Controller"
· They can request the deletion of their personal data, in accordance with the applicable data protection laws by writing to the address indicated in Article 9.3 "Data Controller"
· They can also request the portability of the data held by the Seller to another service provider
· Finally, they can object to the processing of their data by the Seller
These rights, provided that they do not oppose the purpose of the processing, can be exercised by sending a request by mail or by Email to the Data Controller whose contact details are given above.
The data controller must provide a response within a maximum of one month.
In the event of refusal to comply with the Customer's request, the Customer must provide reasons.
The Customer is informed that in the event of refusal, he/she may file a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.
The Customer may be asked to check a box in which he/she agrees to receive informative and advertising emails from the Seller. He/she will always have the option to withdraw his/her consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.
ARTICLE 10 - Intellectual property
The content of the site www.resellerspace.fr is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.
ARTICLE 11 - Applicable law - Language
These General Terms and Conditions and the operations resulting from them are governed by and subject to French law.
These General Terms and Conditions are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be authentic in the event of a dispute.
ARTICLE 12 - Disputes
For any complaints, please contact customer service at the Seller's postal or email address indicated in ARTICLE 1 of these General Terms and Conditions.
The Customer is informed that he may in any event resort to conventional mediation, with existing sectoral mediation bodies or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
In this case, the designated mediator is
FEVAD
60 rue la Boétie, 75008 Paris
https://www.mediateurfevad.fr/
E-mail: mediateurduecommerce@fevad.com.
The Customer is also informed that he can also use the Online Dispute Resolution (ODR) platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes to which the purchase and sale transactions concluded in application of these General Terms and Conditions and which have not been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.
Completed on https://www.legalplace.fr
ANNEX I
Withdrawal form
Date ______________________
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on www.belladiscount.com except for exclusions or limits to the exercise of the right of withdrawal according to the applicable General Terms and Conditions of Sale.
For the attention of SARL, GF-TECHNOLOGIES.COM
33 LE BREUIL - 17150 SAINT MARTIAL DE MIRAMBEAU
I hereby notify the withdrawal of the contract relating to the goods below:
- Order of (indicate the date)
- Order number: ..................................................................
- Customer name: ...........................................................................
- Customer address: .......................................................................
Signature of the Customer (only in case of notification of this form on paper)